Urban Compass: 10 lessons learned

When I started Urban Compass, I did my best not to make any assumptions about the real estate industry. Although I worked as an agent with my mother to help pay for my college tuition, my professional career after college had been primarily in management consulting and private equity. I did not bring veteran real estate experience to the table, but I did import critical philosophies from professional service industries: Be humble, ask questions, don't make assumptions and, perhaps above all, listen to your clients ...