12 terrible habits of top producers that lower the bar

In real estate sales, how many homes we sell and how much money we make is the only measure of success. What many people don’t know is that it’s possible to be a jerk and make money too …

A broker’s case against cold calling: Stop, or I’ll tell your mother

The people who sell internet lead generation services make a lot of cold calls because they know we will never find them on the internet. And if we do, we probably won’t contact them …

Are you working hard for your real estate client — or just looking busy?

Most days, the work I do to earn a living doesn’t seem like work. I spend time driving, walking, writing and on social media. I meet with people, I tour houses with and without clients. I have lunch or coffee with people I enjoy spending time with and call it a meeting …

You can’t just throw it all away: Alternatives to trashing junk when moving

I enjoyed contributing to Amber Taufen’s article about helping our clients downsize. She wrote: “It’s harder than ever to get rid of your stuff — and once that lamp, jewelry or antique hutch reaches ‘family heirloom’ or ‘treasured artifact’ status, feelings can get hurt …

Will Bob Goldberg be a ‘change agent’ as NAR’s CEO?

Since the National Association of Realtors named Bob Goldberg its next CEO, angst in the real estate industry has centered around one question: Will Goldberg be a change agent or stick to the status quo? NAR and Goldberg himself say …

Will Bob Goldberg be a ‘change agent’ as NAR’s CEO?

Since the National Association of Realtors named Bob Goldberg its next CEO, angst in the real estate industry has centered around one question: Will Goldberg be a change agent or stick to the status quo? NAR and Goldberg himself say …

How to help downsizing clients come to terms with their possessions

Bill Risser, the vice president of digital strategy at Fidelity National Title, recently packed up a five-bedroom, three-bathroom home in Phoenix to move to an 1,100-square-foot condo in a Tampa, Florida high-rise. So, he’s intimately familiar with a c…

Why real estate professionals shouldn’t worry about becoming obsolete

I have been reading about Zillow Instant Offers, and it never occurred to me to see it as an immediate threat to my business. Homebuyers and sellers have always had the option to buy or sell without the involvement of a real estate agent, but most call the agent anyway …

11 reasons real estate agents should be replaced by robots

Real estate robots could have their own webpages, and they could be programed to appear to have traits like patience and kindness. They could be made to look attractive, too. Each brand could have their own gimmick so that their machines would be a lit…

‘But my Zestimate is higher than that’: 11 ways to respond

You’re in the listing presentation, showing your potential clients the comparable listings in their neighborhood and making a recommendation about price, and it comes — the statement you’ve been dreading: “But Zillow’s Zestimate puts our house at $X h…