8 customer service rules every agent should live by

No matter how hard real estate agents might attempt to dodge transaction issues, Murphy’s law sometimes wins — and it’s still the agent’s responsibility to make sure the transaction closes, regardless of what precipitated the problem.

3 things you can learn from commercial agents

By implementing these fool-proof commercial real estate tactics, you’ll set the stage for lasting and lucrative client relationships for years to come.

Worst holiday mistake? Taking listings off the market

Real estate agents who work through the holidays can get an edge on their competition and score a major sale.

Lesson Learned: Figure out how to do it your way

In this Monday column, Christy Murdock Edgar asks agents across the nation to share the lessons they’ve learned during their time in the industry. This week, Manhattan’s Jake Kerrigan.

Want your listing to stand out? Try these 5 buyer incentives

To truly stand out among the competition and grab buyers’ attention, agents sometimes have to get creative and offer something extra. Here are some of the most catching buyer incentives we’ve seen.

Las Vegas Realtors reverse course, allowing syndication to Zillow, ListHub

The announcement came just a week after the GLVAR board said it would end the ability for members to automatically send listings to third-party portals.

10 gifts your first-time homebuyers will love

For first-time homebuyers, buying a home is both stressful and a reason to celebrate. If you like joining in on the celebration and giving a nice housewarming gift, we’ve got ideas for you.

Homesnap Pro+ wants to help bolster your SEO

Homesnap Pro+ is a new product from the search app to help agents establish and manage Google My Business Profiles.

Magicplan creates floor plans in seconds for $3 a piece

Magicplan, a floor plan and 3D tour creation app, is perfect for real estate agents, designers and contractors — and it’s very affordable.

Realty One adds a way for agents to recommend home services

Under the deal, Realty One Group’s 11,000 real estate professionals across 35 states will gain access to HomeKeepr in early December, through an integration with the real estate brand’s tech platform zONE.