How to transform your client relationships with a CRM tool

In luxury real estate, customer relationships are everything — so it’s no surprise that many leading companies are implementing customer relationship management (CRM) systems. If you’re considering adding CRM to your mix, here are five things to know.

How you know you’ve found a winning team

I spent my first three years in real estate at a small, boutique agency. But when Sotheby’s International Realty came to the Louisville market, I immediately knew that was where I wanted to be.

Success secrets of a winning team

When I founded my own real estate firm, I knew it was essential to keep my team at the forefront of the market. Ensuring my agents are supported is my primary goal as a broker, and the process of running a firm as a cohesive unit has broadened my under…

The top qualities a luxury customer looks for in an agent

The affluent homebuyer is a discerning one. After all, when they’re well-acquainted with the best of everything, it’s no surprise that their standards are high when it comes to service.

What the luxury customer will demand in 2019

We’re counting down the days to the new year — and the luxury real estate customer is no exception. All across the market, exciting opportunities are emerging to acquire one-of-a-kind properties.

Lessons from luxury travel you can use right now

Intuitive service. Meticulous hospitality. Exceptional customer experiences. These are essential in real estate — but they’re also the hallmarks of the luxury travel industry.

5 creative ways to thank your clients at the end of the year

The holiday season is traditionally a time for connecting with friends, family, and coworkers and showing appreciation. The end of the year is also the perfect time to reach out to clients.

4 ideas from luxury retail to inspire your next open house

With their customized service and attention to detail, luxury retailers have always been masterful when it comes to making clients feel at home. But in today’s digital age, brands are doing even more to make their brick-and-mortar boutiques a one-of-a-kind experience.

What the new cash buyer rules mean for you

The U.S. Treasury Department is expanding previous regulations to more U.S. counties and lowering the sales price threshold for reporting.

Connect your client with homes outside the United States

Luxury real estate has gone global. Whether it’s a sleek apartment in Monaco or a refined townhouse in London, affluent buyers are collecting properties in many of the most cosmopolitan cities.