Realtor.com lays off Arizona sales team, consolidates in California

The team in Scottsdale had been working on realtor.com’s lead generation and marketing products, which are geared toward real estate agents. Now, all those sales efforts at realtor.com will be consolidated into an office in Westlake Village, California…

Exclusive: Agentology launches phone answering service

On Wednesday, Agentology announced the launch of CallConnect, a service that provides agents with a single phone number that will ring them and their teams.

ReferralExchange partners with HomeSmart, expands to Canada

ReferralExchange announced Thursday that it is expanding into Canada and that it has teamed up with tech-forward real estate company HomeSmart.

Lawsuit accusing realtor.com of defrauding agents settled

A suit in which a former employee of Move Inc. accused the company of defrauding agents by charging them for services they never ordered has been settled.

Still wondering why service trumps tech? Ask Blockbuster

You can’t be full of yourself, provide poor service, a poor environment and “charge late fees” when customers expect to be delighted. Ours is a service industry where hubris has no place, and we ought to focus on the end user. Don’t believe us? You might end up like Blockbuster.

Competition from Zillow, AI is the biggest fear among brokers: NAR

Real estate brokerages anticipate big challenges to come from evolving technology and “nontraditional market participants,” according to a new NAR survey.

8 tips for building high-performing teams

The meteoric rise of teams is only expected to accelerate over the next few years as the market softens and lone wolf agents grow hungrier for leads and support. Here are eight tips for building a high-performing team that can thrive even in a down mar…

Stop calling them leads — they’re people

Rather than banging people over the head with your sales needs, try prospecting with the mindset of reaching out to fellow people and offering availability, assistance and professionalism.

How to increase leads and close sales as a newbie

If you are brand new to real estate or with a smaller brokerage that doesn’t float quality leads to agents on the regular, we’ve got some helpful tips for you.

Dear real estate agents: Here’s the difference between relationships and leads

Something funny has been happening around the office, and maybe you’ve noticed it at your office as well. We’ll get a call from an agent who says his or her client is only available to see a listing at a certain time — say, 11:00 a.m the next day. A few minutes go by, and we get the same call from another agent whose client also wants to see the property at 11:00 a.m., and guess what — they aren’t available at any other time. Maybe you already know where I’m going with this …