Creating customers for life with Seth Price

When Seth Price talks, people listen — and it’s not just because he’s on a stage with a microphone in his hand.

He had the full attention of the room during a session at Inman Connect San Francisco while spreading his marketing gospel, leaving attend…

Agent to Agent: Formally complaining about a fellow Realtor

In this monthly column, a member of Miami’s Master Brokers Forum will examine and resolve potential differences that may arise between real estate professionals in the field. This month’s edition is written by Master Broker Bill Hahne, managing broker of Hahne Real Estate and member of the Miami Association of Realtors Grievance Committee.

The situation: A Miami real estate professional believes a colleague has behaved unethically, and wishes to file a formal complaint with the association …

Agent to Agent: Dealing with inexperienced or untrained agents

In this monthly column, a member of Miami’s Master Brokers Forum will examine and resolve potential differences that may arise between real estate professionals in the field.

This month’s edition is written by Master Broker Ralph De Martino, broker-president of Ocean International Realty and former president of the Miami Association of Realtors …

Remind me, why am I a Realtor?

A recent revealing Inman article, “Where NAR spends its money: Employee compensation,” showed that around a quarter of the near $200 million in dues from the 1.1 million Realtors goes to pay the salaries of just 300-plus National Association of Realtor…

Where are your ethics?

Let’s talk about ethics for a moment. It’s time for some confessions. I’m going to be honest. Hold on to your seats. OK, are you ready? This is it: I swear. I mean to say, I have a potty mouth, and sometimes I swear like a sailor. But that’s not all. I know, what else could there be …

How to keep your composure when real estate clients lose their cool

Real estate is stressful, and with stress, our clients may exhibit personality traits we don’t expect. I recently had an experience with a difficult client that caused me to exercise some long-forgotten skills. How do you keep your senses, even when yo…

Agent/broker perspective: Skirting the ethical line

In this monthly column, Anthony Askowitz will explore a hypothetical Miami real estate situation from both sides of the broker/agent dynamic. This month’s situation: A top Miami agent believes they may have skirted the line on an ethical issue, but did not break any actual rules …

‘Yellow letters’ are gimmicks not worth the paper they are written on

This letter was recently sent around a Los Angeles neighborhood. The letter raises all sorts of questions, most importantly the authenticity of its sender: an agent, a broker or a consumer working for an agent? Or an innocent homebuyer? (That last is u…

This showing may be recorded for client satisfaction purposes

Should real estate agents just assume that they’re on camera anytime they walk into a listing these days? For anyone who missed out on the media frenzy when two real estate agents were allegedly caught on camera using a client’s …

Measuring accountability brings success to real estate

No matter what software program is created, business model launched or latest service offered, there is one thing that touches them all — accountability. Their success or failure depends entirely on how much accountability they have and deliver …