Best practices for starting and keeping client relationships

Client relationships — everyone talks about them, but they don’t necessarily maintain them to the best of their abilities. …

Why good customer service is not enough

At the beginning of each year, companies start coming out with all kinds of reports based on the previous year. The most interesting one I’ve seen so far is from a company called LiveChat …

3 tips for women who want to maximize their productivity in real estate

In the past five years, women-owned small businesses have grown; 20 to 25 percent of small businesses are now owned or led by women. You might also be surprised to know that according to the Bureau of Labor Statistics, women constitute 57 percent of th…

Why you should embrace problems as opportunity

At some point you became interested in real estate. Maybe it’s because you are a people-person, maybe it’s because you like to negotiate, maybe you thought it would be easy. Sure, real estate can be easy, but it’s not flawless. In fact, it’s absolutely…

How to put people ahead of product

You would be hard-pressed to find a real estate entrepreneur who doesn’t attribute their success to a good business plan — and rightfully so. A proven system is entirely capable of replicating success at any level. As important as a plan might be, the…

5 reasons training is essential to your agents’ success

Olympic sprinter, Leroy Burrell once said, “The more I train the more I realize I have more speed in me.” An agent’s education isn’t complete once they pass their real estate exam. In fact, once they have their license, it’s only the beginning …

What if email autoresponders were no longer a numbers game?

There is cause and effect in the world. It’s undeniable. So we say things like “it’s a numbers game.” Let me go on record and say that it’s true — your success can be distilled down to numbers and the story those numbers tell. But there is a paradox h…

5 tips to help educate your clients about homeowner’s insurance

As a real estate agent, you are the best resource for your clients when it comes to finding, purchasing and protecting their new home. Appraisers, inspectors, lenders and decorators — you are your clients’ go-to authority when it comes to all necessit…

How to help seniors downsize

Working within a senior-focused real estate landscape can be both rewarding and profitable. It can also be stressful for seniors and their families. Clients can become emotional as they transition into the next stage of their life, even when the change…

7 easy steps to building client loyalty

Picture this: You’re driving around one day. The sun is shining, and you’re enjoying life. Then, as you pass by a client’s home, you notice a “for sale” sign — from a competing real estate agent …