Tick tock: Can this generation’s real estate agents prove their worth?

A friend of mine just sold his company in the Valley and is dabbling in venture capital investing. He explained to me how tech will soon eliminate agents. Convincing him otherwise required a couple of cocktails and a description of the unpredictability and vast idiosyncrasies of the transaction, and the defensible relationships between consumers and one million-plus agents. He conceded. Agents will survive for one last generation before software proves its superiority. ...